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Intuit Online Payroll (discontinued)

Intuit Online Payroll (discontinued)

Overview

What is Intuit Online Payroll (discontinued)?

Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.

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Recent Reviews

Intuit Payroll

10 out of 10
December 03, 2018
Incentivized
Our company is very small and we don't have the personnel that would have the time to do payroll, taxes, and end of year W-2s. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Salary revision and increment management (7)
    9.2
    92%
  • Pay calculation (9)
    8.9
    89%
  • Reimbursement management (8)
    8.7
    87%
  • Direct deposit files (9)
    3.8
    38%
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Pricing

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Core

22.50 + $4 per employee

Cloud
per month

Premium

37.50 + $8 per employee

Cloud
per month

Elite

62.50+ $10 per employee

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.3
Avg 8.3
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Product Details

What is Intuit Online Payroll (discontinued)?

Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks Online.

Intuit Online Payroll (discontinued) Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.

Reviewers rate Off-cycle/On-Demand payment highest, with a score of 9.3.

The most common users of Intuit Online Payroll (discontinued) are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(58)

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
October 15, 2020

Going down hill fast!

Score 1 out of 10
Vetted Review
Verified User
I provide payroll services for my clients and have been using IOP. I own my own business and have no employees myself, so I am the only one who uses it. IOP doesn't address business problems, it creates them.
Because of all the reasons I mention, I would not even choose "1" on the scale of "how likely are you to recommend IOP to a colleague". I would not and do not recommend them anymore. And in fact, when I was speaking to a client of mine today, they stated that "Quickbooks S!*#s" and I agreed. Across the board this company is failing miserably with their customers.
Steve French | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I am an advisor and use Intuit payroll in client companies. It is a company of 10 employees and contractors
  • Payment of taxes is on time and accurate
  • It handles paying Independent contractors well
  • The W-2 and 1099 process is smooth
  • The integration with Quickbooks doesn't work
  • The problem resolution process is very clunky
  • I'm not aware of the ability to integrate with HR tools
Intuit Payroll is great for companies who want a full-service payroll- filing taxes included
September 12, 2018

The Benefits are Worth It

Jake Douglas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Intuit Payroll in its various forms for almost all of our payroll clients. All of our team members use it and some of our clients are trained to use it as well through their own login. We originally began using it for its integration with QBO, simplicity of use, and quick Direct Deposit turn-around. There is, of course, the benefit of being able to access it anywhere.
  • The top feature for me is the 24-48 hour direct deposit turn-around. Intuit Payroll has the feature for quick payroll turn-around.
  • Once it is setup, it is easy to use. It only takes a few clicks to process a payroll.
  • There are various price points for the various Intuit Payroll products. It means Intuit offers a solution for several different types of businesses depending on the needs and how involved you want to be.
  • My biggest issue is that they do continue to raise their prices on a regular basis and it makes people feel stuck when there are so many clients already using the system.
  • They do not support roaming employees, so employees that cross over into various tax jurisdictions in one pay period pose a challenge for calculating taxes and pay.
  • The setup can be a bit daunting still if you are not familiar with the system or the various taxes and requirements for reporting.
Intuit Payroll is great for small businesses needing to have a fairly hands-free approach to payroll. If you are an accountant managing multiple clients, it is simple enough and the price point is tolerable. You do have the option for the clients to pay the subscription as well. As I mentioned earlier, the roaming employees pose the only major challenge for Intuit Payroll. If you have employees that cross into multiple jurisdictions in one pay period (or frequently), Intuit Payroll will likely not be right for you.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Intuit Payroll to roll all payroll function for our organization including salaries, hourly wages, overtime, bonuses, severance pay, and reimbursements. We also use Intuit Payroll to assist in our Company sponsored benefit programs. It provides a single place to find information about our employees and their benefits and wages.
  • Intuit Payroll manages all our different payroll cycles and alerts our team when it is time to process
  • Intuit Payroll calculates and maintains all tax related accounts and disburses appropriately
  • Intuit Payroll allows us to maintain a digit employee file with all relevant information pertaining to our staff.
  • I would love to be able to keep a history log of employee raises and past salaries/pay rates
  • It would be helpful to have an audit of our payroll systems to ensure we are properly accounting for all expenditures
I've only used Intuit for one company, but It worked really well in maintaining different payroll schedules. We have hourly employees and salaries employees and process these payrolls on different pay schedules.
Laurence Sarner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Intuit Payroll is being deployed and supported to various clients. The client size varies substantially from single employee businesses to organizations with up to 100 employees. Intuit Payroll fills a business's need to process payroll in house versus outsourcing to an outside vendor. Generally, the complexity of payroll with federal and state withholding taxes, social security and reporting fringe benefits requires that some sort of software infrastructure is needed to support the complex calculations and reporting that go into this accounting function.
  • Great integration with QuickBooks accounting software.
  • Good reporting functionality.
  • Great ease of use/navigation/data entry flow.
  • I believe the integration around some non-Intuit software is limited (ie. CRM systems, etc.).
  • Additional fees for sending contractor Form 1099s.
  • Pricing not extremely competitive although bundled discounts if used in conjunction with QuickBooks accounting software.
I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.
David Worrell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a contract finance and accounting firm, and we use various flavors of Intuit Payroll both internally and for our clients.
We've watched the progress over the years as Intuit moved to QuickBooks Online and made various changes to Intuit Payroll. Like any payroll solution, it is designed to reduce man hours in the accounting department, speed payment, and assure legal compliance.
  • Integration with QuickBooks Desktop. This is the key strength of IP... it is a complete, native integration and let's you maintain all employee records and time keeping in QuickBooks
  • Job Costing. Another key differentiation -- some payroll outsources say they do true job costing (by work or item code). Don't believe them. If its' not integrated with your accounting system, you will not get "TRUE" job costing. You can get costs ASSIGNED to jobs (which may be fine), but you won't get item level detail in QuickBooks from anyone but Intuit.
  • Variety of Payment options. Use Direct Deposit or manual checks... or whatever you want. Since its in QB, you can make payments any way you want.
  • Cash Flow. This is both good and bad, but IP will not take taxes out of your bank account until they are due. That's different than some other providers that want assurance that you have the tax payments available at the moment you push "SUBMIT."
  • Intuit FULL SERVICE PAYROLL, which is an online version of their product, no longer does Job Costing. See the notes under my Benefits section --- this could be a deal breaker.
  • There are a lot of flavors to choose from, which can be confusing for the buyer. Assisted Payroll, Full Service Payroll and Online Payroll all have small differences. Some (may) work only with QuickBooks Online.
  • Locks you Into QuickBooks. I'm not aware of any other integrations, so if you switch to Sage or something (but why would you!?!) you could lose much of the capabilities you get from IP.
Intuit Payroll is perfect for the 2 to 20 employee company that is running QuickBooks and is willing to keep payroll in-house. Contractors and professional service companies can keep true job costing in-house and inside the accounting system, which is key to accurate reporting. It's also perfect for any shop with salary-only employees, since that kind of payroll is dead simple.
But its not a "simplistic" tool -- It will handle all kinds of deductions, including 401ks and health insurance. And since its integrated to QB, you get the proper costing of those items without even trying. (Other providers make you import a GL file that creates a journal entry -- which may not give you what you expect.
It's not recommend it for a larger company that needs more complete HR solutions -- go to a PEO like TriNet or Insperity instead.
And worst of all, if you are using the QB Desktop connected version, you do not have access to any time-keeping portal, so all employees must submit their timecards manually (Or have a QB User set up to allow them to punch directly into QuickBooks), which is a less-than-ideal situation for a larger shop.
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